The 911 Communications Division reports to the Captain of Administrative and Investigative Services. The Communications Division is staffed with eight non-commissioned Communications Officers, which include a supervisor and two Communications Training Officers. The Communications Officers are licensed by the Texas Department of Public Safety to access the Texas Law Enforcement Telecommunications System (TLETS). They utilize a newly constructed state of the art facility and operate the latest technology in radio and telecommunications equipment.

The Communications Division provides the Lost & Found service to the University community. TCOs also work with the Community Service Officers in the Student Patrol program to conduct weekly tests of the E-Phones, the emergency blue light phones located throughout the academic, athletic, parking lots, and residential areas of the campus.

The new 911 Communications Center was built during the Summer and Fall of 2006. The new facility began operation on October 11, 2006.